For older lights, the plug-in power supply must be replaced by us, as it is permanently installed with the power cable. For lights where the power cable is connected to the power supply via a plug, you can replace the power supply yourself.
You can find the appropriate spare part in our support center in the spare parts section.
Please note that there are different designs for the converters, and you should select the correct replacement part, as the power supplies are not compatible with each other. An overview of the plug-in power supplies can be found here.
If you are unsure, we are happy to assist you. Please provide us with the purchase date information, and photos are always very helpful here.
Please use our contact form for coordination. (IB26)